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                                                                                        Fees and charges


                                                                                        Please click on any of the links below to find out more about that particular matter.


                                                                                        Insurance and corporate matters

                                                                                        Private matters involving surveillance

                                                                                        Missing persons / finding someone

                                                                                        Background checks

                                                                                        Internet dating checks

                                                                                        Public records searches

                                                                                        Overt and covert investigations

                                                                                        In-person consultations

                                                                                        Other matters




                                                                                        Insurance and corporate matters


                                                                                        Our fees and charges for insurance related work vary depending on the particular service required, the location where the work is to be undertaken and the work volume involved.

                                                                                        JFA Brisbane also provides a number of set-fee surveillance options for certain matters within the South East Queensland region.

                                                                                        Please contact us to discuss details of your particular requirements.

                                                                                        Private matters involving surveillance


                                                                                        Surveillance matters within a reasonable distance from our investigator's base of operation are charged at $75.00 / hour. This incorporates all travelling charges (including travel time and kilometres), client liaison, telephone calls, photographic evidence, small incidental costs and reporting.

                                                                                        Many other agencies will charge for the above items separately - their hourly rate might be a little less, but all the other charges will soon add up to a considerable sum, often making them far more expensive overall. JFA Brisbane believes it is of far greater benefit for our clients to know exactly what their entire costs are going to be up front.

                                                                                        JFA Brisbane has a four-hour minimum fee for most surveillance matters. Shorter times and a revised fee-structure can be negotiated.

                                                                                        Surveillance conducted between 6.00 pm and 6.00 am, or on public holidays, have an hourly charge rate of $100.

                                                                                        We require 24 hours notice for all cancelled surveillance matters, in which case your payment will be refunded (less a 5% handling fee) or credited in full towards any future surveillance. If the matter is cancelled with less than 24 hours notice, the first 4 hours of surveillance will be forfeited.

                                                                                        Matters left inactive for over 3 months, will be deemed completed.

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                                                                                        Missing persons / finding someone


                                                                                        The base charge for a missing person investigation is $150 (+GST), which involves our conducting an extended range of database searches (many of which are proprietary to JFA Brisbane).

                                                                                        If the missing person has not been located at this point, we will then provide you with further options and details of the likely costs for proceeding.

                                                                                        More information about finding someone is available at this link

                                                                                        Background checks


                                                                                        The scope and extent of our background checks vary from a basic series of searches and inquiries (starting at $150 + GST) to a full comprehensive series of investigations (which will maintain the inquirer's anonymity, if required) costing $500.

                                                                                        We will work with you to only obtain the most cost-effective type and extent of information you require.

                                                                                        More information about our background checks is available at this link

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                                                                                        Internet dating checks


                                                                                        $77.00 - "No Result >< No Charge" Guarantee

                                                                                        More information about our Internet dating checks is available at this link

                                                                                        Public record searches


                                                                                        Unsure of what public record information is available or how much it will cost? We're the experts and would be happy to provide you with full details of our public records search capabilities and the individual search costs involved. We will also advise you on how best to get the results you require in the most cost-effective manner possible.

                                                                                        A preliminary list of one-off public record information is available at this link

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                                                                                        Overt and covert investigations


                                                                                        Often a particular matter might require up-front interviews and perhaps the taking of statements or an audio/video recording of the information provided. Note: In Queensland it is legal to record a conversation you have with another person without that person being aware the conversation is being recorded.

                                                                                        Other matters might require information obtained in a covert or pretext manner. In other words, an investigator will approach someone and represent themselves in such a way as to obtain the required information without that person knowing the real reason for the inquiry.

                                                                                        These matters within a reasonable distance from our investigator's base of operation are charged at a flat rate of $120 / hour. This incorporates all travelling charges (including travel time and kilometres), client liaison, telephone calls, photographic/audio evidence, small incidental costs and reporting.

                                                                                        In-person consultations


                                                                                        Whilst JFA Brisbane's company director, Jarris Fuller, is more than happy to discuss your particular matter by phone (at length if necessary) at no charge, in-person consultations are charged at $150, which will need to be pre-paid prior to any meeting.

                                                                                        Mr Fuller will meet with you at any convenient location and the consultation fee allows for up to two hours of his time.

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                                                                                        Other matters


                                                                                        Matters not listed above are generally charged at the rate of $75.00 per hour.

                                                                                        Note: All of the above quoted fees do not include GST.



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                                                                                        Payment options


                                                                                        We accept instructions from larger Australian based corporations, insurance companies and legal firms without any form of pre-payment for matters under $3,000.  We will provide our full report and a Tax Invoice at the completion of the matter and expect payment within 30 days.  Matters over $3,000 require payment of a 50% retainer.

                                                                                        For all other matters, including all overseas clients, we require pre-payment for our services.


                                                                                        Credit Card or PayPal

                                                                                        To pay by credit card via PayPal (you do not need a PayPal account in order to pay this way, just a credit card) click on the PayPal logo. 

                                                                                        If you have a PayPal account and wish to make a payment from that account, simply sign in to your PayPal account.
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                                                                                        Click on the logo to make a payment via PayPal

                                                                                        Payments by Eftpos

                                                                                        We also accept credit and debit card payments in person, by phone or email. 

                                                                                        Phone and email payments - we will require your credit card No., expiry date (mm/yy) and the CVV No. - the last 3 digits on the rear of the card.
                                                                                        Eftpos

                                                                                        Electronic Funds Transfer (EFT) or direct deposit

                                                                                        Our bank account details are:

                                                                                         Name       JFA Brisbane
                                                                                         Bank         Suncorp
                                                                                         BSB          484-799
                                                                                         Acc. No.    058589835

                                                                                        International Swift / BIC Code
                                                                                        METWAU4BXXX

                                                                                        Be sure to include you name as the reference.

                                                                                        Note: when paying by EFT from a bank other than Suncorp, it will take at least one business day for those funds to be credited.
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