Overview

JFA Brisbane has been actively involved in the investigation of injury-related insurance matters for over 20 years and have been engaged by some of Australia's leading insurance companies, corporations and government departments.

The matters we regularly work on include: -

• Workers’ compensation matters
• Compulsory Third Party (CTP) claims
• Liability claims
• Disability & Income Protection investigations
• Superannuation & TPD investigations

See also - Free client services

Fees and charges

Our fees and charges for insurance related work vary depending on the particular service required, the location where the work is to be undertaken and the work volume involved.

JFA Brisbane also provides a number of set-fee surveillance options for certain matters within the South East Queensland region. 

Please contact us to discuss details of your particular requirements.


Unhappy with your current investigation / surveillance service provider?

Call us if your current provider: -

1.  Isn’t giving you real value for money.

• Are the hours they are putting into the matter inappropriate for the desired result?
• Are they wasting initial surveillance time at wrong addresses or not adequately identifying the surveillance  subject?
• Are they simply charging you too much for the results you are getting?
• Are they seeking further instructions on whether the matter should continue when the video obtained early  on in the matter is consistent with the claimed restrictions? If they aren't, they should be.

2.  Treats your matters with a “sausage factory” mentality - they seem to just get the jobs in and out as quickly as possible, regardless of results.

3.  Doesn't seem to care or be totally focused on YOUR particular needs and requirements.

4.  Isn't flexible enough to accommodate urgent matters.

5.  Provides little or no value-added services.

6.  Their work seems a bit "sloppy" - their video is of a poor standard, reports are poorly written / not proof read or contain frequent inaccuracies.