An email tracing service with guaranteed results

If we are not able to trace an email down to within an actual or nearby suburb, plus provide other additional information which can assist in identifying the sender, there will be no charge for our service.

Our email tracing services include emails sent from Yahoo, Gmail and Hotmail/Live accounts.

We are also able to establish whether two emails were sent from the same PC - even though each email came from a different email address.

Our charges are $55.00 per email trace.  

Email JFA Brisbane with the email you wish to check as a complete attachment and we will attempt to identify the source location of that email; plus provide some additional information about the sender.

Emails are traced via the Email Headers.  If you have received an email that you want checked, see the instructions below on how to obtain the Headers from your email program or provider.

If we are able to identify accurate source information, we will respond with full details of exactly what information we are able to supply before you are presented with the option of paying for the service.

Note:  Not all emails can be effectively traced as they might be sent through web sites and services that are deliberately designed to hide the identity of the sender.  If we are unable to accurately identify the source, there is no charge.

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Getting the email message headers

Headers contain tracking information for an individual email, detailing the path a message took as it crossed mail servers. Select your webmail provider or email client below for instructions on finding headers for a message.

Webmail providers

Gmail

    Log in to Gmail
    Open the message you'd like to view headers for.
    Click the down arrow next to Reply, at the top of the message pane.
    Select Show Original.

The full headers will appear in a new window.

AOL

    Log in to your AOL account.
    Open the message you'd like to view headers for.
    In the 'Action' menu, select View Message Source.

The full headers will appear in a new window.

Excite Webmail

    Log in to your Excite account.
    Open the message you'd like to view headers for.
    Click the View Full Headers icon located on the right of the 'From:" line.

The full headers for all of your messages will appear in a new window.

Windows Live Hotmail

    Open the desired email in Windows Live Hotmail.
    Click the down arrow next to Reply in the message's header area near the sender and subject.
    Pick View message source from the menu.

Yahoo! Mail

    Log in to your Yahoo! Mail account.
    Select the message you'd like to view headers for.
    Click the Actions dropdown and select View Full Header.

The full headers will appear in a new window.

Email clients

Apple Mail

    Open Apple Mail.
    Click on the message you'd like to view headers for.
    Go to the View menu.
    Select Message, then Long Headers.

The full headers will appear in the window below your inbox.

Mozilla (Thunderbird)

    Open Mozilla.
    Click on the message you'd like to view headers for.
    Click the View menu, and select Message Source.

The full headers will appear in a new window.

Opera

    Open Opera.
    Click the message you'd like to view headers for so it displays in the window below your inbox.
    Click Display all headers, across from the To field.

The full headers will appear in the window below.

Outlook

    Open Outlook.
    Open a message.
    On the Message tab, in the Options group, click the Dialog Box Launcher icon image.
    In the Message Options dialog box, the headers appear in the Internet headers box.

For older versions of Outlook:

    Open Outlook.
    Open the message you'd like to view headers for.
    Click the View menu, and select Options....

The full headers will appear in a new window.

Outlook Express

    Open Outlook Express.
    From your inbox, locate the message you'd like to view headers for.
    Right-click the message, and select Properties.
    Open the Details tab in the dialogue box.

The full headers will appear in the dialogue box.